I use Lightroom Classic and Photoshop and the performance on my old 2015 MacBook Pro w 2 USB 3.0 ports has been painfully slow. The Remove password option is selected by default in this screen.Įntering the password on this screen will Remove the password that was just created.Thanks for your replies. WD Drive Unlocker (Virtual CD (VCD) can be used to unlock a drive when WD Security Software is not installed.Ĭlick Password Hit if the password cannot be remembered and was setup when the password was set.Ĭhange the password on a protected drive. Unlock Without WD Security Software (WD Unlocker) Select Disable auto unlock for this computer (user: XYZ).Answer ID 21880: Safely Eject and Remove an External Drive on Windows or macOSĬhange Password is needed to Turn ON and OFF auto-lock.Ĭheck the box Enable auto unlock for this computer (user: XYZ).Safe Eject and remove the drive to ensure the drive is locked and secure. Drives may remain unlocked when the USB process is suspended.Drives may lock during reboot or sign-off due to their connection to the operating system USB suspend process.WD Security allow the drive to auto-unlock for this computer when a password is set.Īuto-unlock DOES NOT occur for any other user account on the computer which enabled the feature (unless that user also enabled auto-unlock, for that drive, on that computer).Īuto-unlock conditions may vary based on the drive make and model. Connect the drive to the computer again.Īuto-Unlock Drive Details (Enable and Disable).Click Close and exit WD Security to keep password protection on.Īnswer ID 21880: Safely Eject and Remove an External Drive on Windows or macOS.Entering the password on this screen will Remove the password that was just created.The Remove password option is selected by default in this screen.The drive will auto-unlock when connected to a computer with the same local user name. Verify Password by entering the same password again.Įnter a Password Hint that will help remember the password if forgotten. The password can have a maximum of 25 characters. WD Security uses the set password to lock and unlock the drive.Īll of the data will be lost if the password is forgotten. Set a password and protect the data on the drive. Enter WD Security in the Spotlight search bar.Open WD_Security_Installer_for_Mac.dmg.Connect a supported drive to the computer.ĭownload and install WD Security on macOS.Read the EULA (End User License Agreement).Go to Downloads folder and find WDSecurity_WIN.zip.ĭouble-click into the WDSecurity_WIN folder.Answer ID 29790: WD Backup & WD Security: Does Not Detect My Passport SSD or My Passport Goĭownload and install WD Security on Windows.Does not work with other vendor drives or WD drives not setup for use with WD Security.Direct Attached Storage (DAS) Drives: My Book, My Book for Mac, My Book Duo, My Passport works with USB-C, My Passport, My Passport for Mac, My Passport Ultra, My Passport Ultra for Mac, My Passport Ultra (USB-C), My Passport Ultra for Mac (USB-C), My Passport SSD, My Passport Air, My Passport Ultra Metal, WD Backup Drive Desktop.THE DRIVE WILL NEED TO BE ERASED BEFORE IT CAN BE USED AGAIN.Īnswer ID 4677: Invalid Password or Forgotten Password Message on WD Security Tech Support cannot recover and password. All of the data will be lost if the password is forgotten.WD Security uses the set password to lock and unlock the drive.WD Security allows password protection of external drives that support 256-bit AES hardware encryption from unauthorized use or access. Answer ID 51239: Steps to Remove WD Unlocker.Answer ID 7502: Password Protected Unlock Prompt Not Displayed for a WD My Book.Answer ID 20555: WD Security Password Protected Drive Auto Unlock Not Working.Answer ID 4677: Invalid Password or Forgotten Password Message on WD Security.Answer ID 50557: WD & SanDisk Security Failed to Erase Drive After 5 Incorrect Password Attempts.Answer ID 6265: Attach a Supported WD Drive Message in WD Security & WD Drive Utilities.Answer ID 51137: Steps to Uninstall WD Drive Utilities or WD Security Software on macOS.Answer ID 51136: Steps to Uninstall WD Drive Utilities or WD Security Software on Windows. Unlock Drive Without WD Security Software (WD Unlocker).Auto-Unlock Drive Details (Enable and Disable).Create a password to keep others from accessing the files on the drive.Answer ID 50390: WD Security Password Protection for WD Drives Guided Assist
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